Service plans
Echo Pumps service plans are built around preventative maintenance, helping identify issues early, reduce unexpected breakdowns, and keep systems operating reliably.
Plan comparison
Plans are designed to suit different levels of risk, usage, and responsibility — from straightforward domestic setups through to shared and managed systems.
From £18/month
Straightforward annual servicing for lower-risk domestic systems.
From £32/month
More structured support for shared systems, managing agents, and higher-risk sites.
Most systems benefit from twice-yearly servicing.
How pricing works
Plans are priced per pump station, covering up to 2 pumps. Additional stations can be added from £15/month.
Final pricing may vary depending on access, servicing frequency, system layout, and any site-specific requirements.
Breakdowns & emergency callouts
These plans are built around ongoing maintenance and system condition, not bundled breakdown cover.
Essential: Standard callout rates apply
Protect: Reduced callout rates and priority response
Commercial & complex systems
For commercial sites, portfolios, multi-station properties, and higher-risk environments, Echo Pumps offers tailored servicing plans based on asset count, access requirements, reporting needs, and required level of support.
If the site falls outside a straightforward domestic or shared-residential setup, we will normally recommend a tailored proposal rather than trying to force it into a fixed package.
Why it matters
A single pump failure can quickly turn into emergency labour, replacement parts, disruption, and water damage. Planned servicing helps reduce that risk.
Frequently asked questions
These plans are aimed at domestic properties, shared residential systems, managing agents, and sites that benefit from a more structured maintenance approach.
No. The plans focus on preventative maintenance and system reliability. Breakdown callouts are charged separately, with improved terms on Protect.
Yes, subject to an initial review of the equipment, access, and general site condition.
Typical exclusions include misuse-related blockages, third-party installation defects, and remedial works outside the agreed maintenance scope.
In that case, Echo Pumps will usually recommend a tailored servicing proposal based on the site layout, number of assets, and support required.
Get in touch
Tell us a little about the system, the site, and how many pump stations need cover. We can then recommend the most suitable level of support.
