Service plans

Structured maintenance for pump systems — designed to prevent failure, not react to it.

Echo Pumps service plans are built around preventative maintenance, helping identify issues early, reduce unexpected breakdowns, and keep systems operating reliably.

Simple service plans for systems that need ongoing maintenance.

Plans are designed to suit different levels of risk, usage, and responsibility — from straightforward domestic setups through to shared and managed systems.

Essential

From £18/month

Straightforward annual servicing for lower-risk domestic systems.

Best suited for

  • Single domestic pump stations
  • Lower-risk residential systems
  • Owners wanting a simple annual servicing plan

Included

  • 1 service visit per year
  • Full system checks
  • Digital service report
  • Service reminders

Callout position

  • Standard callout rates apply

Most systems benefit from twice-yearly servicing.

Pricing reflects system size, complexity, and the level of support required.

Plans are priced per pump station, covering up to 2 pumps. Additional stations can be added from £15/month.

Final pricing may vary depending on access, servicing frequency, system layout, and any site-specific requirements.

Priced per pump station
Up to 2 pumps per station
Additional stations from £15/month
Flexible for non-standard setups

Service plans support reliability — they do not include emergency response.

These plans are built around ongoing maintenance and system condition, not bundled breakdown cover.

Essential: Standard callout rates apply
Protect: Reduced callout rates and priority response

Larger, busier, or more critical sites are usually scoped individually.

For commercial sites, portfolios, multi-station properties, and higher-risk environments, Echo Pumps offers tailored servicing plans based on asset count, access requirements, reporting needs, and required level of support.

If the site falls outside a straightforward domestic or shared-residential setup, we will normally recommend a tailored proposal rather than trying to force it into a fixed package.

Preventative maintenance is usually far cheaper than failure.

A single pump failure can quickly turn into emergency labour, replacement parts, disruption, and water damage. Planned servicing helps reduce that risk.

Avoid £500–£2,000+ emergency costs
Reduce disruption and downtime
Identify wear before failure
Plan maintenance instead of reacting
Improve visibility of system condition
Support budgeting and forward planning

Common questions before taking out a service plan.

Who are these plans for?

These plans are aimed at domestic properties, shared residential systems, managing agents, and sites that benefit from a more structured maintenance approach.

Are breakdowns included?

No. The plans focus on preventative maintenance and system reliability. Breakdown callouts are charged separately, with improved terms on Protect.

Can you support systems installed by another company?

Yes, subject to an initial review of the equipment, access, and general site condition.

What is not usually included?

Typical exclusions include misuse-related blockages, third-party installation defects, and remedial works outside the agreed maintenance scope.

What if I have multiple stations or a more complex site?

In that case, Echo Pumps will usually recommend a tailored servicing proposal based on the site layout, number of assets, and support required.

Need help choosing the right service plan?

Tell us a little about the system, the site, and how many pump stations need cover. We can then recommend the most suitable level of support.

Service plan enquiry